You have 30 days from the date of purchase to initiate a return of (a) your initial order of product; (b) product you are trying for the first time – this applies to any product you have not previously ordered; or (c) your first Autoship order.
Isagenix may consider accepting additional returns on a case-by-case basis, but reserves the right to deny any refund and/or cancel the Position of anyone who abuses the satisfaction guarantee.
The following items are non-refundable, except as required by law: membership fees, shipping fees, administration fees, literature and sales aids, seasonal, discounted or promotional items, and products that are not purchased directly from Isagenix.